contact us
contact us

Make your digital infrastructure cost-efficient

Schedule a consultation now

Achieve Real-Time Visibility Across IT Environments

Navigating Challenges in Complex IT Environments

IT Operations Management (ITOM) in ServiceNow is critical for overseeing and optimizing complex IT environments, but companies face distinct challenges in achieving efficiency. Managing fragmented systems, gaining real-time visibility, and ensuring accurate configuration data are key hurdles, especially amid constant changes.
Automating routine tasks, coordinating across multi-cloud platforms, and integrating with various tools add further complexity. Additionally, the lack of predictive insights limits proactive incident prevention, while balancing performance, cost control, compliance, and security remains essential for maximizing operational efficiency and resilience.

We support your ServiceNow journey

Discovery

Automated discovery

Event-driven discovery

Client-based visibility

Content service

Service Mapping

AI automated flexibility

Multi-cloud support

High accuracy

CMDB integration

Service Graph Connectors

Certified integrations in many apps/ systems

Guided setup

Unified dashboard

Data classification

Metric Intelligence

Anomaly detection

Automated thresholds

Metric explorer

Time series database

Firewall Audit & Reporting

Firewall policy discovery

Self-service Firewall related requests

Firewall dashboard

Intelligent workflows

Now Assist for ITOM

Generation of easy to understand alert descriptions

Intelligent alert analysis

Easy access to alert related information

Predict problems and minimize their impact

Connect your data

ITOM covers the entire digital life cycle while automatically extending und updating your CMDB.

Predict issues

Analysis of gathered data with AIOPs and machine learning helps to reduce noise in the data set, identify anomalies and avoid time spent on false positives.

Minimize user impact

Prevent certain issues before they occur thus minimizing the impact on end users.

Deliver DevOps

ITOM gives DevOps more visibility into microservices resulting in improved observability.

Automate workflows across teams

Eliminate unnecessary manual processes and handoffs saving time and boost productivity.

Together, we drive the change

Reduction in annual unplanned outage volume
0 %
Reduction in outage mean time to restore
0 %
Reduction in annual incident volume
0 %
Increase in IT fulfiller productivity (reduced incident volume worked, incident resolution effort)
0 %

Interested?

Let’s discuss your requirements – Schedule a consultation now.

CONTACT US